StakeMania Online Casino Privacy Policy

At StakeMania Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at stakemania.com or use any of our services. We are committed to ensuring that your data is handled responsibly and in full compliance with applicable data protection laws. By accessing our platform — whether you are here to explore a stakemania no deposit bonus, complete your stakemania casino login, or simply browse our game library — you acknowledge and accept the practices described in this document.

Who We Are

StakeMania Online Casino is operated by Casiworx N.V., a company incorporated in Curaçao (Groot Kwartierweg 10, Livestrong Building), registration number 163922. Our payment services are facilitated by Xenith Ltd., based in Cyprus (registration HE 450395). We operate under licence application OGL/2024/1278/0497 submitted to the Curaçao Gaming Control Board. As the data controller, we are responsible for the personal information you provide to us. For any privacy-related queries, you may contact us directly at support@stakemania.com.

Information We Collect

When you register and use our services at StakeMania Online Casino, we may collect the following categories of personal data:

Personal Identification Data

• Full name, date of birth, and nationality
• Residential address and contact telephone number
• Email address used for your stakemania login and communications
• Government-issued identity documents for verification purposes

Financial and Transaction Data

• Payment method details, including card information and e-wallet accounts
• Deposit and withdrawal history, including cryptocurrency transactions
• Records of bonuses claimed, such as a stakemania bonus code or promotional offer applied to your account

Technical and Usage Data

• IP address, browser type, and device information
• Pages visited, session duration, and interactions on our platform
• Information related to our stakemania app usage through your mobile browser
• Cookies and similar tracking technologies (see our Cookie section below)

Communication Data

• Records of your correspondence with our support team via live chat or email
• Feedback, complaints, and any information you voluntarily share with us

How We Use Your Information

Here at StakeMania, we use the personal data we collect for the following specific purposes:

• To create and manage your player account, including verifying your identity before processing your first withdrawal
• To process deposits and withdrawals using your chosen payment method, with minimum withdrawals starting at €30
• To administer bonuses and promotional offers, including no deposit bonus codes and reload promotions
• To fulfil our regulatory and legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements
• To provide 24/7 customer support via live chat and email
• To personalise your experience and improve our platform performance
• To send you relevant marketing communications, where you have provided consent
• To detect and prevent fraudulent activity, ensuring the integrity of our platform
• To manage your participation in our VIP Club programme across all 10 loyalty levels

Legal Basis for Processing

Our StakeMania Online Casino processes your personal data on the following legal grounds:

• Contractual necessity: We process data to fulfil our obligations under the terms of service you agreed to upon registration
• Legal obligation: We are required by law to verify your identity, monitor transactions, and report suspicious activity
• Legitimate interests: We process certain data to prevent fraud, improve security, and operate our platform effectively
• Consent: Where we rely on your consent — for example, for marketing emails or optional cookies — you may withdraw that consent at any time

Cookies and Tracking Technologies

At StakeMania, we use cookies and similar technologies to enhance your browsing experience, analyse traffic patterns, and provide relevant content. These include session cookies that expire when you close your browser, as well as persistent cookies that remain on your device for a set period. We also use third-party analytics tools to understand how users interact with our stakemania casino online platform.

You may manage or disable cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of our website, including features related to your stakemania casino login and game access.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

• Payment processors and financial institutions facilitating your deposits and withdrawals
• Identity verification and KYC service providers
• Game software providers from our portfolio of 80 studios, where session data is technically required
• Regulatory authorities and law enforcement agencies, when required by applicable law
• Our payment agent, Xenith Ltd., in connection with transaction processing

All third parties with whom we share data are contractually bound to process it securely and solely for the purposes we specify.

Data Retention

Our StakeMania Online Casino retains your personal data for as long as your account remains active or as required by our legal obligations. In most jurisdictions, we are required to retain financial and identity records for a minimum of five years following the closure of your account. VIP Club loyalty points are retained as long as you have account activity within any 12-month period, after which they may expire in accordance with our programme rules.

Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete information
• Right to erasure: In certain circumstances, you may request that we delete your data
• Right to restriction: You may request that we limit how we process your data in specific situations
• Right to data portability: You may ask us to transfer your data to another provider in a structured format
• Right to object: You may object to processing based on legitimate interests, including direct marketing

To exercise any of these rights, please contact us at support@stakemania.com. We will respond to all valid requests within 30 days.

Security Measures

We at StakeMania are committed to protecting your data using industry-standard security measures. We implement SSL encryption across all data transmissions, apply strict access controls within our organisation, and conduct regular security audits of our systems. While we take every reasonable precaution, no method of online transmission is entirely risk-free, and we encourage you to maintain a strong, unique G%}G(oQ1dXh*P}}s for your account.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a person under the legal gambling age has provided us with personal information, we will promptly delete that data and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically. Continued use of our StakeMania Online Casino services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. You can contact our team at any time via live chat on stakemania.com or by emailing us at support@stakemania.com. We are available 24/7 and will do our best to address your concerns promptly and transparently.